Checked before it's listed
We look at every product ourselves before it goes on the site. No random drop-ins, no unvetted suppliers.
Delivery time up front
5 to 14 days, written here and not first revealed at checkout. Tracking by email.
14 day right of return
Unopened items go back, no reason needed. Damaged means a full refund including shipping.
A person answers
support@luveaseoul.com. We reply within 1 to 2 business days, including when it is bad news.
Before you buy
The three questions everyone asks
How long does delivery take?
We pack your order in 1 to 3 business days, then it arrives in 5 to 14 days depending on where you live. Tracking number by email once it ships.
Can I change my mind?
Yes. 14 days from receiving your parcel, no reason needed, as long as the item is unused and in its original packaging.
Are the products authentic?
Yes. We check every product ourselves before it's listed, and we stand behind what we sell. If something isn't right, email us and we will make it right.