Legal Notice

This page sets out who operates this website and how to reach us.

Site operator

LUVEA SEOUL

Contact

Email: support@luveaseoul.com
We reply to every message within 1 to 2 business days.

Responsible for the content of this site

LUVEA SEOUL.

Hosting

This store is hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

Online dispute resolution

The European Commission provides a platform for online dispute resolution, available at ec.europa.eu/consumers/odr. If you have a complaint about an order, please contact us first at support@luveaseoul.com — we would much rather resolve it directly.

Our policies

Refund policy · Terms of sale · Terms of service · Privacy policy · Shipping policy

Checked before it's listed

We look at every product ourselves before it goes on the site. No random drop-ins, no unvetted suppliers.

Delivery time up front

5 to 14 days, written here and not first revealed at checkout. Tracking by email.

14 day right of return

Unopened items go back, no reason needed. Damaged means a full refund including shipping.

A person answers

support@luveaseoul.com. We reply within 1 to 2 business days, including when it is bad news.