How to reach us
Write to us
support@luveaseoul.com
We reply within 1 to 2 business days.
For returns, email us your full name and order number.
LUVEA SEOUL
Legal notice
Checked before it's listed
We look at every product ourselves before it goes on the site. No random drop-ins, no unvetted suppliers.
Delivery time up front
5 to 14 days, written here and not first revealed at checkout. Tracking by email.
14 day right of return
Unopened items go back, no reason needed. Damaged means a full refund including shipping.
A person answers
support@luveaseoul.com. We reply within 1 to 2 business days, including when it is bad news.